Security Alert: TINBA Malware

A new variant of the TINBA malware is targeting banks in Singapore. This malware, when installed on the victim’s PC, steals online banking credentials via fake messages and fake web pages that ask for personal information.

Citi recommends customers remain alert for malware threats and consider the following tips:

• Malware often arrives on your PC in an email attachment. You should never open an attachment from someone you don’t know or if an email looks suspicious.
• Malicious websites can install malware on your PC when you visit them. Never open links to webpages that you don’t recognize or that are sent from people you don’t know.
• Install anti-virus software and make sure it is kept up to date. Anti-virus software should be configured to check for updates at least once per day.
• Keep your PC operating system up to date.

Customers who notice unusual behaviour in their online Pulse session should immediately terminate the online Pulse session and contact Customer Service Desk (CSD) on (65) 6786 8000.